Privacy Policy
Lastupdate:July2024
Information We Collect
We primarily collect information directly from you when you register on the Site, use the Site, complete forms, or enroll in any of our programs. Additionally, we collect information about your communications with EDM GLOBAL SOLUTIONS, any posts you make on our forums, and your interactions with other users on the Site. Furthermore, we automatically gather information as you access, browse, view, or use the Site. We also receive information from third – party vendors and other available sources.
Information You Provide
When you register on the Site, use the Site, complete forms, participate in skills tests or surveys, sign up for events or newsletters, use the Site as a collaborator, and/or register for our affiliate, or similar programs, you are required to provide personal information. This includes, but is not limited to, a valid email address, login details, name and username, profile details (including picture, education, profession, and expertise), physical address or billing information, telephone number or other contact details, date of birth, transactional information, payment information (such as your payment method and credit card number), taxpayer information and forms (including W-9 Forms and/or DAC-7 Forms), details about other social networks linked accounts, details about your listed services, orders, purchases and transactions, ratings and reviews, information included in user-generated content, and files uploaded by you to the Site. We may also collect identification information (such as copies of your government-issued ID, passport, or driving license) and biometric information derived from photos and identification
documents you submit for verification, as further detailed in our Help Center at “Verifying Your Identity.” Business sellers on EDM GLOBAL SOLUTIONS are also requested to provide additional information to verify their business. We also collect and process information about or contained in your communications with EDM GLOBAL SOLUTIONS as well as any of your posts on our blogs or forums and your communication with other users of EDM GLOBAL SOLUTIONS.
Information We Collect Automatically
We collect information while you access, browse, view, or otherwise use the Site. This includes information about transactions and communications with other users, your searches, the pages you visited, browsed, and scrolled, as well as your clicks and other actions on the Site. We also collect, use, and process information relating to such usage, including geo-location information, IP address, device and connection information, operating system, session duration, language, currency and keyboard setting, browser information and web-log information, and the URLs of the web pages you have viewed or engaged with before or after using the Site. Additionally, we collect and process information relating to the use of cookies and similar technologies, as detailed below.
To enhance your online experience on EDM GLOBAL SOLUTIONS, we have implemented impression reporting. While you view our ads, we gather user Global Unique Identifier, HTTP request data such as user agent, IP address, host, URL, country/continent from which the request was made, browser information, and device/operating system/operating system version.
Our Legal Basis for Processing Your Personal Information
Where applicable under relevant laws, all processing of your personal information will be justified by a “lawful ground” for processing. In most cases, this processing will be based on one of the following legal grounds:
- Your consent has been obtained for the specific use of your personal
- The use of your personal information is necessary for the performance of a contract or to take steps to enter into a contract with you (e.g., providing you with services you have purchased).
- The processing is required to comply with a relevant legal or regulatory obligation (e.g., fraud prevention).
- The processing is necessary to support our legitimate business interests (e.g., improving our services to you), provided that such processing does not override your interests and fundamental rights and is conducted in a proportionate manner at all
How We Use the Information Collected
We utilize personal information to provide you with quality service and security, to operate the Site, and to fulfill our obligations to you. Specifically, we use the information to:
- Develop, improve, and personalize our
- Ensure marketplace integrity and
- Prevent
- Contact you and send direct marketing
- Promote and advertise the Site, our services, and the EDM GLOBAL SOLUTIONS
- Comply with lawful requests by public
- Adhere to applicable laws and
- Service Provision and Improvement: To provide you with quality service and security, to operate the Site, to fulfill our obligations to you, and to develop, improve, and personalize our services. This includes verifying your identity, establishing and setting up your account, verifying or re-issuing passwords, logging your activity, enabling communications with other members, providing customer support, and contacting you This information aids in developing and improving our services, understanding and analyzing our performance and your preferences, and customizing and personalizing our services to enhance your experience.
- Marketplace Platform Integrity and Security: To ensure EDM GLOBAL SOLUTIONS marketplace platform’s integrity, prevent fraud, and maintain a safe and secure marketplace and This involves monitoring, tracking, and preventing illegal, fraudulent, and inappropriate activities, monitoring content integrity, conducting security investigations and risk assessments, verifying or authenticating information provided by you, investigating reports and complaints about users, enforcing our Terms of Service, and complying with applicable laws. Behavioral analytics may be conducted to achieve these objectives, and in limited cases, automated processes may restrict or limit your ability to use EDM GLOBAL SOLUTIONS if activity that poses a risk is detected. You may challenge any such decision by contacting us at legal@edmleadnetwork.com.
- Communication: To contact you as requested by you or as otherwise approved by you or permitted according to this
- Promotion and Advertising: To promote and advertise the Site, our services, and the EDM GLOBAL SOLUTIONS This includes sending direct marketing messages, showing you information that may be of interest to you, and organizing and facilitating referral programs, contests, or other promotional activities or events.
- Compliance and Record-Keeping: To maintain appropriate business records, comply with lawful requests by public authorities, and comply with applicable laws and We will seek your consent before using your information for any purpose other than those outlined in this Policy.
Direct Marketing:
We use your personal information to send you direct marketing communications about our products, services, or promotions from EDM GLOBAL SOLUTIONS that may interest you or our related services. This may include email, post, SMS, telephone, or targeted online advertisements.
Our processing of your personal information for marketing purposes is based on our legitimate interest, your consent, or another legal basis permitted by applicable laws. You have the right to opt-out of direct marketing at any time by sending an email to support@edmleadnetwork.com
We take steps to ensure that direct marketing is limited to a reasonable and proportionate level and that we send you communications we believe may be of interest or relevance to you, based on the information we have about you.
Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected. In some instances, we may retain personal information for longer periods as required by applicable laws or regulations.
Minors
This Site is available to users who are at least 18 years old and of legal age to form a binding contract. Minors aged 15 to 17 may use the Site only through an account owned by a parent or legal guardian with appropriate permission. Individuals under 15 are not permitted to use the Site or EDM GLOBAL SOLUTIONS services. We do not knowingly collect personal information from children under 15.
Sharing Personal Information with Third Parties
We share your personal information with third parties as detailed below:
- With Other Users and Site Visitors: When you register on the Site, your username, country, and certain information about your activity are made public and visible to all This includes photos you upload, your published portfolio, ratings, reviews, and additional profile information. We offer features that allow you to participate and post content publicly in forums, blogs, and similar areas. Be aware that your username, profile, and uploaded content will be publicly displayed when using these features. If you are verified as a business seller, certain EU buyers may see specific information required by law, such as your name, address, email, phone number, business registration number, and compliance self-certification. Your information will also be shared with other users when you communicate with them. Sharing your information with other users is done at your own risk. While our Terms of Service require confidentiality, EDM GLOBAL SOLUTIONS cannot guarantee that all users will comply, and it is your responsibility to ensure other users adhere to your standards.
- With Users with Whom You Interact: We share personal information to facilitate interactions between For example, if you are a Buyer, we may share certain information about you (e.g., that it is your first purchase on EDM GLOBAL SOLUTIONS) with the Seller to ensure the services meet your needs. This sharing is limited in scope and intended to improve the services provided and your user experience.
- With Service Providers: We share personal information for business purposes with service providers that support the operation of the Site and your These providers include hosting services, billing and payment processors, fraud detection and prevention services, CRM systems, forum hosting, community management services, data and cybersecurity services, web analytics and performance tools, translation tools, IT SaaS services, session recording, communication systems, mailing systems, data optimization and marketing services, data enrichment services, legal and financial advisors, and technical consultants. We take appropriate measures, consistent with legal requirements, to ensure these third parties safeguard personal information and process it in accordance with our instructions.
- When You Submit a Report or Complaint About a User: We may share personal information about you when you submit reports or complaints about other users to allow them to protect their rights or as required by applicable
- For Legal Reasons: We share personal information with law enforcement agencies, public authorities, or other parties to respond to a subpoena or court order, judicial process, or regulatory authorities if required by law or reasonably necessary to comply with legal We may disclose personal information to law enforcement authorities to investigate actual or suspected fraud, violations of law, breaches of security, or this Policy; to respond to claims against us; and to protect the rights, property, or personal safety of EDM GLOBAL SOLUTIONS, our customers, or the public.
- For Payments and Fraud Detection: We share personal information with payment processors, fraud detection agencies, and similar third parties to facilitate payments via the Site, secure the Site, and protect against fraud, unauthorized transactions (e.g., money laundering), claims, or other
- With Social Media Partners: Our Site includes social media features, including single sign-on features. We share limited personal information with social media platforms and marketing partners, such as Facebook and Google, to promote our services or the EDM GLOBAL SOLUTIONS platform. These features and services collect certain information about you and may set a cookie to enable functionality, governed by their
- With Our Corporate Affiliates: We share personal information with EDM GLOBAL SOLUTIONS’s corporate affiliates for business and operational purposes, including operating our and our affiliates’ businesses, providing supplemental services, preventing fraud, maintaining safe and secure services, promoting our and our affiliates’ services, and for other purposes listed
- In the Context of a Corporate Transaction: Personal information will be disclosed if we undergo a business transition, such as a merger, sale, transfer of all or a portion of EDM GLOBAL SOLUTIONS’s assets, acquisition, bankruptcy, or similar If we sell any business or assets, we will disclose your data to the prospective buyer. If we or substantially all our assets are acquired by a third party, user information will be one of the transferred assets.
Processing of Personal Information
Some personal information you provide may be stored or processed on our behalf by third -party suppliers and data processors in other jurisdictions, such as the United State or overseas.
Cookies
We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to enhance and personalize your experience, deliver our services, analyze website performance, and for marketing purposes. When the use of cookies on our Site involves the processing of your personal information, this Policy applies. The cookies used by us and our partners in connection with the Site and our services fall into the following categories: “essential cookies,” “analytics cookies,” and “marketing cookies.”
Do Not Track (DNT)
Our Site does not respond to Do Not Track (DNT) signals.
External Links
The Site contains links to third-party sites. If you access a third-party site via a link from our Site, any data you provide to that site and the use of that data by the third party are not under the control of EDM GLOBAL SOLUTIONS and are not subject to this Policy.
Security
We implement technical and organizational measures to maintain the security of the Site and your personal information. These measures prevent unauthorized access, loss, misuse, alteration, destruction, or damage to your personal information, using industry-standard technologies and internal procedures.
Specific Provisions for EU, EEA, and UK Users
If you are an EU, EEA, or UK user, you are entitled to receive further information on our processing activities and your rights as a data subject, as detailed below.
Specific Provisions for US Residents
If you are a US resident, you may be entitled to specific privacy rights depending on your state of residence and subject to certain exceptions, as detailed below.
Updating Personal Information
We are committed to ensuring the accuracy and currency of the personal information we collect. You can update your information at any time through your account profile settings. If you
believe your information is incorrect or inaccurate, please notify us immediately at support@edmleadnetwork.com . We will investigate and correct any inaccuracies promptly or provide you with options to update or delete your information, unless retention is required for legitimate business or legal purposes.
When you request to update your personal information, we will verify your identity before processing your request. If you encounter any issues deleting your personal information, please contact EDM GLOBAL SOLUTIONS Customer Support. We will make reasonable efforts to delete your information in accordance with applicable privacy laws.
To review and change your personal information, log into the site and visit your account profile page.
If you delete your content, as defined in the EDM GLOBAL SOLUTIONS Terms of Service, copies of your content may still be visible in cached and archived pages or may have been copied or stored by other users. Proper access and use of information provided on the site.
Contact Us
You can exercise your rights over your personal information by opening a Customer Support ticket or contacting us at legal@edmleadnetwork.com EDM GLOBAL SOLUTIONS marketplace platform users can contact us at support@edmleadnetwork.com.
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